Cyberattacks are increasing in frequency and intensity, and about 70% of the organizations have been hit by one or another type of attack over the last couple of years. Data is the most crucial asset of modern-day organizations, and in light of the increased risk of data theft and loss, companies are now increasing their budgets for data protection, backup and making it recovery-ready in case of a loss. Otherwise, data loss can have an adverse ripple impact on productivity, security, and overall profitability. Sometimes, data loss may end in spoiling your credibility and complete loss of business.
As we have seen above, the most fundamental unit of any business now is data. As the scope of data security continues to rise and big data is growing in its criticality and volume, it is a big responsibility to secure and backup data. Data loss can happen at any time, and there is a wide range of reasons for the same, even when you maintain the thickest security measures in place. Salesforce insists its customers have a solid data security infrastructure and have a proper backup and recovery plan to run in case of any data disasters. Even though Salesforce data is deemed to be safe on the cloud, any errors or accidental data deletion from the users can end up in chaos.
Sometimes, there can be a failure at the Salesforce servers, too, like Permageddon, which was a NA14 hardware failure that happened a few months back. There was colonial pipeline ransomware also came up back in May 2021, which left many companies to shut down their operations. With so many such threats coming up, it has become important to ensure optimum cybersecurity hygiene with proper data backup and measures to avoid the scope of data breaches and downtime. Automated data backups and instant recovery measures are the solutions.
Whether Salesforce backup client data?
There is no doubt that Salesforce is a highly secured, reliable, and trusted platform available on the cloud. It can also ensure the highest standards in terms of anytime availability and performance. Salesforce also invests largely in ensuring security by incorporating all advanced technologies in internet security. Here are some of the top measures taken by Salesforce to ensure availably and security.
- Salesforce runs about 10 data centers across the globe.
- Each instance on Salesforce is served from two diverse data centers located in different geographical regions to avoid any risk of single-point failure of the infrastructure.
- Salesforce also takes the support of AWS cloud in Canada, the USA, India, and Australia.
Other in-built features of Salesforce to ensure data security include but are not limited to
- Near and real-time data replication.
- Secured and encrypted data connections.
- There are multiple copies of data kept, distributed between different data centers
- 24/7 global monitoring.
- Optimum security measures for each instance.
- Customized permissions sets for various profiles.
- Strict password policies and IP monitoring.
- Field level and record-level security.
There are many basic protective layers for Salesforce data, but it doesn’t offer any automated backup of data. Salesforce also features limited restoration capabilities in case of a data loss. On the other hand, strong backup and anytime restorability are required by businesses. Salesforce’s native data recovery and backup services are to support the customers as a last resort, but not highly reliable. The overall process of Salesforce data recovery and restoration is largely time taking and also incurs a cost. Primarily, the protection of your enterprise data is your responsibility, whereas Salesforce can offer you support to keep it secured and functional. You should implement a solid and foolproof security system by yourself to safeguard your valuable data. Remember that your critical enterprise data is your primary responsibility.
Why think of Salesforce data backup?
There are many misconceptions that your data on the Salesforce cloud will never be affected, and the security is fully taken care of. Many organizations tend to believe that data is automatically protected on Salesforce, which is only partially true. Even if this is true, there are high chances that many user-side errors may cause significant damage to your data. There are many aspects to consider regarding this as:
- User errors
While Salesforce takes care of the data at their end, there can still be data loss. A single user mistake in data loading may trigger millions of records being corrupted or deleted. If you rely on the recycle bin for data restoration in case of any data loss, remember it can hold records for a maximum of 15 days, and you will not be able to restore the updated records. Native data recovery service of Salesforce will cost you $10,000 for each request and still not offer you 100% recovery guaranteed. So, you need to take all measures to protect Salesforce data from human errors, migration errors, data integration mistakes, bad code errors, and hackers.
This can always happen to any organization, which may either end up in data deletion or permanent modification of data. Having a solid backup of Salesforce data is the only solution that can take the stress out of your head if any such adversities happen. You can rely on many third-party data backup and restoration tools to take care of your backup and make you feel free from malware/ransomware threats.
- Compliance and security
There are high chances that your enterprise may require compliance with government regulations like HIPAA, GDPR, CCPA, etc., regarding your data. It may be related to data quality, integrity, confidentiality, availability, etc. Noncompliance with such regulations may result in legal complications and penalties. So, a dedicated data backup will help recover your data in case of any deletion or violations and restore it to a compliant state.
You need to build a solid data backup and recovery strategy where a faster Recovery Point Objective can ensure that your enterprise is ready to get back to the normal operational ready mode in no time if a data failure occurs.